Protocol It is a concept with different meanings. In general, it can be said that it is the set of instructions, regulations or rules that allow to guide or regulate a certain action. From this general meaning, several notions are derived: communication protocol , research protocol , etc.
In this opportunity, we will focus on the business protocol . To understand the concept, in addition to taking into account the aforementioned protocols, we must know that business It is an adjective that refers to what is linked to Business (organizations that develop a productive or commercial activity for profit) and businessmen (business owners).
It is understood by business protocol, therefore, at social and formal rules that must be fulfilled within a company. This protocol establishes the guidelines and limits that govern the actions of the company in question.
The business protocol usually regulates the behavior of the company both inside and outside. Through the protocol, standards of coexistence among employees are established and criteria of communication outside doors.
Business protocols compile the rules that must be followed to plan, develop and control actions promoted by a company. In many cases, they not only include rules created by the company, but also include guidelines set by the company. State .
A transport company For example, you can follow a business protocol that sets standards for conduct for drivers (who cannot talk to passengers while driving) and oblige employees to notify customers of possible changes in schedules.
Let's look at some of the fundamental points of any business protocol, which can also be applied to another type of organization and, why not, to the life of every individual who pursues success on a personal level:
To be informed
The information It is one of the treasures that life offers us, both to human beings and to the rest of the species. Every time we learn something, we become stronger and therefore more confident in ourselves. We begin to move faster, with greater determination. Companies usually place very risky bets, since an error can cost dozens of positions or, in the worst case, their continuity in the market.
For this reason, the business protocol must include in its bases the obligation to study every aspect of a idea before taking a step towards a new decision. For example, when dealing with foreign clients, the key to success lies in having interpreters and knowing the fundamental aspects of their culture to make them feel at home and avoid uncomfortable or offensive moments.
Good presence
This concept is relative and ambiguous, since it can have a different meaning for each person or group. In the business field there is also this variety; For example, while a programmer can dress casually and wear long hair, an accountant is expected to show a more conservative and formal appearance. Needless to say, it is always possible to break with traditions and impositions; however, only a few manage to impose new rules, so it is advisable to avoid the decisions impulsive or unnecessary as part of the business protocol.
Security and determination
This point serves to implement the previous two, since Many times what we do with our knowledge is more important than the knowledge itself . Having collected as much information as possible and respected the guidelines to maintain a good presence, the next step is to be perceived as an updated and respectable company. This that on a personal level may seem like a quality , which we cannot force, in the business field it is the key to survival.
